Building an AI Agent. What Is It? What Does It Do? Why Do I Need It?

Published Monday, January 26, 2026 * 6:47 PM EST

The Benefits of Using Artificial Intelligence (AI) in Your Business: How AI Agents Work, and Why AgentKit Is Important

Let me start off by saying the most obvious part first. The most needed and necessary part first. Someone has to say it. Here goes.

The majority of people, not the minority of people, the majority of people, most people, many people, talk and talk and talk and talk about AI, and about AI agents, and AI this, and AI that, and they do not even know what any of this even is.

I'm quite literally laughing as I'm writing this simply and easily because if you do not know about a certain specific subject or topic, here is my solution to you. Do not talk about it. You look horrible talking and talking about something, when you know........you know nothing about it.

IT IS OKAY NOT TO KNOW SOMETHING. That is why learning something brand new every single day is a beautiful thing.

Instead, go learn about it. Then and only then, when you know a decent amount, then you can speak about it. The fundamentals. The foundation. Who. What. Where. When. Why. How. The context behind the words.

The more you learn, the more you know, the more you write, the more you read, the more you can potentially earn!

With all of that much needed to be said, first, let's get into it!

A business AI agent is essentially a piece of software that performs tasks, makes decisions, and takes actions across your business systems, including CRMs, databases, email, analytics, and customer messaging; all with little to no direct human supervision.

An AI agent is not simply a chat bot; it's a real working system within your systems. You can have a horribly designed AI agent that performs horribly, OR you can have a beautifully designed AI agent that performs beautifully and 10X's and possibly even 100X's your business's performance in turn saving you expensive and valuable TIME.

It is up to YOU and how you design the AI agent and how you use the AI agent. Think of an AI agent as an executive assistant, that is completely automated. You can have an awesome executive assistant. You can have a horrible executive assistant. It is up to YOU. AI is a powerful tool. With lots of data. The same goes for the internet. It is a powerful tool. With lots of data. It is up to YOU what you want to do with your business's AI agent.

There are so many benefits where do I even start.

How an AI Agent Works

Perceives
The AI agent receives input from a variety of places such as CRM, email, databases, analytics, and customer messaging.

Thinks
Based upon its perception of the world, the AI agent will determine what is most important, what to disregard, and what to do next.

Actuates
The AI agent performs actions such as sending emails, updating CRM entries, triggering workflow processes, running analysis reports, creating new content, etc.

Learned Behavior
As time passes, the AI agent learns how to improve its decision making based upon past experiences and feedback.

The end result is fewer manual tasks to perform, quicker completion of those tasks, and more consistent decision making throughout the organization.

Why AgentKit?

AgentKit is an open source framework designed specifically for building AI agents that have access to your various business tools, can keep track of context, and adhere to pre-defined decision pathways.

Benefits of AgentKit

AgentKit enables the creation of tool-using agents.

Tool-using agents are able to call APIs, query databases, update CRM entries, and interact with other internal tools using APIs and web services. This eliminates the need for brittle glue code.

Structured Reasoning

AgentKit provides structured reasoning capabilities which enable agents to follow pre-defined decision pathways and ensure that they perform planned actions, rather than performing random or potentially unsafe actions.

Memory and Context

Agents are able to store context relevant to their task or function, and are able to recall this context from one session to another.

AgentKit Enables Faster Development

You can develop, test, and refine your AI agents more quickly because AgentKit provides a pre-built framework and structure for your AI agents.

Safer Autonomy

AgentKit includes features to limit the actions an agent can take, thus providing greater control and safety when deploying AI agents.

AgentKit Pros:

1.Scales decision making, not just tasks.

2.Reduces human bottlenecks.

3.More reliable than ad hoc automation.

4.More easily maintained and extended over time.

AgentKit Cons:

1.Requires upfront design thinking. Remember when I said, the design and the use of your AI agent is completely up to you. Horribly designed AI agents lead to horrible work. Beautifully designed AI agents lead to beautiful and productive massive results.

2.Poorly defined goals result in poorly constructed agents.

3.Still requires human oversight for high-risk actions. This is not going to be easy, you have to put in the work, then again, this describes anything worthwhile in life.

4.Is not a replacement for business strategy or leadership. This is not for the lazy. This is for the disciplined and dedicated business owner who wants to put in the work, and reap the rewards of wealth and time freedom and financial freedom later in life.

World's Famous Voice Bottom Line:

AI agents transform execution into an automated process. Look at it this way. AI is data. AI is a powerful tool. AI agents, when beautifully and intelligently designed, once again, completely transforms business execution into a totally automated process that will leave you amazed.

AgentKit is the framework that enables these agents to be deployed reliably, safely, and at scale. Which is crucially important. When used effectively, AgentKit can save you time, which is the most important, as well as money, while also giving you a strategic powerhouse competitive advantage. How you build it, design it, deploy it, use it, and optimize your AI agent is up to YOU.

However, when used ineffectively, AgentKit can automate chaos.

Build an AI agent effectively and beautifully built and designed. At the end of the day, when you get back irreplaceable time with your loved ones, your spouse, your children, your parents, your siblings, when you get back so much priceless time, it will be worth all of the hard work!